1The short version
Ask for a refund within 7 days of a charge and you get that charge back in full. No questions you have to answer, no form to argue with.
2How to ask
- In Sentworth: Settings, then Plan, then "Ask for a refund".
- Or write to support@sentworth.com from the email address of your account, within 7 days of the charge.
3The free trial
The first 7 days are free. Your card is first charged on day 8. Cancel before then in Settings and you are never charged. If you forget, the 7-day refund still applies to that first charge.
4What happens after a refund
- The money goes back to the card you paid with, through Stripe. Banks usually show it within 5 to 10 working days.
- The plan that charge paid for ends, and nothing more is charged. Your posts, drafts and receipts stay until you delete them.
- After 7 days, a charge is not refunded, but you can cancel at any time and nothing more is charged.
5Who we are
Sentworth is a product of Viral Development, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, United States. Phone +1 (302) 413-6050. The full terms say more about plans and paying.